Contact Us

We're here to help. Reach out and we'll get back to you within 1–2 business days.

Email: [email protected]
Hours: Monday – Friday, 9:00 – 18:00 (UTC+8)

For questions about an existing order, please include your order number in your email so we can assist you faster.

For wholesale, partnership, or press inquiries, email [email protected] with "Business" in the subject line.

Where is my order? — Check the tracking link in your shipping confirmation email.

Can I change my address? — Contact us within 12 hours of placing your order; after dispatch, the address cannot be changed.

Do you ship to my country? — We ship worldwide. See our Shipping Policy for details.